Trent Hills Family Health Team

Connex Ontario

Now Available!

A mental health system navigation service for any Ontario resident. You do not have to be a THFHT patient to use this service.

ConnexOntario is a confidential phone, chat, texting and email service that helps people in Ontario who need support and information about mental health and addiction services available in their community. If you have concerns for yourself, or are worried about a friend or loved one, ConnexOntario is accessible 24 hours per day, 365 days per year. All service is free.

Website: www.connexontario.ca
Phone: 1-866-531-2600

structured psychotherapy

This program is available to all Ontario residents 18 years of age or older. You do not have to be a THFHT patient to use this service.

Depression and anxiety are the most common mental health issues experienced by people in Ontario.

Adults with these concerns can access free, publicly-funded cognitive-behavioural therapy and related services through the Ontario Structured Psychotherapy (OSP) program. Services include self-led resources guided by a coach or therapist, and individual or group cognitive-behavioural therapy.

For more information or to self-refer to the program, visit the OSP website at https://www.theroyal.ca/osp

Mental Health Services for Children age 18Yrs and younger

Teenagers, youth and children need specialized mental health care provided by professionals experienced in services for this age group. Below is a list of organization in our area that provide these services.

Rebound Child & Youth services (Cobourg)

Rebound offers a wide range of supportive and proactive services and programs for children, youth, and their families. Services are private and confidential and include individual counselling, group programs, tutoring programs and family wellness. Rebound are located at 700 Darcy St. N, Unit 20 in Cobourg. Call 905-372-0007 Monday to Friday. Please visit their website for more info. Services are free.

Rebound

CHildren's Mental Health Services (Belleville)

Children’s Mental Health Services is committed to strengthening and supporting the emotional well-being of children, youth and families in the least intrusive and most confidential manner. Services include counselling and therapy, brief and complex services, crisis support, youth legal support, rapid response service and groups. Request for services can be made at any time, by calling 613-966-3100 or toll-free at 1-844-462-2647 or by filling out the online referral form. Visit their website for more info. Services are free.

CMHS

KINARK Child & Youth Mental Health (Ontario)

Kinark provides community-based child and youth mental health with a full range of assessment and treatment for children and youth 18 years of age and younger with complex needs. Northumberland County Branch services include counselling (brief and complex), coping skills and cognitive behavioural therapy (CBT), crisis support, specialized consultations, urgent response services, positive parenting support and case management. Call central intake at 1-888-454-6275 or visit their website for more info. Services are free.

Kinark

Youth Wellness HUBS (Ontario)

Youth Wellness Hubs Ontario is a network of 27hub networks (with 5 more coming soon) operating across Ontario. These spaces offer a range of Integrated Youth Services in one place. YWHO provides youth aged 12 to 25 with access to free services including mental health and substance use counselling, sexual health services, primary health care services, employment, education and training supports, and other community and social supports to improve overall wellness. For more info and to find a hub please visit their website.

YWHO

KIDS HELP Phone (Canada)

Kids Help Phone is Canada’s only 24/7 e-mental health service offering free, multilingual and confidential support to help all young people Feel Out Loud. Services include professional counselling, crisis support, support forums, and a support service directory. Call 1-800-668-6868 or text 686868 for 24-7 urgent help or visit their website.

KIDS HELP Line

Services for THFHT patients

THFHT provides mental health services to THFHT patients 16 years of age or older. These services are for THFHT patients only.

THFHT provides counselling and referral for THFHT patients. Services include:

Short-term, solution-focused counselling for individuals 16+ years of age.
Access over the phone, online (virtual sessions) or in-person at the Campbellford clinic.
Referral to community and online agencies, resources, supports and services.
People in need of longer-term or more specialized mental health care will be connected with appropriate external services and resources.

THFHT patients wishing to access the Mental Health Program can refer themselves to the mental health team or speak with a THFHT provider (physician or NP) or nurse. Please self-refer by leaving a voicemail message at 705-653-1801 extension 4940 or by sending an email to mentalhealth@thfht.com .

Before having an appointment with a THFHT Mental Health team member, we ask that you fill out the Intake Form (see below) to help us triage your service needs.

Once filled in, the Intake Form should be delivered to the THFHT Mental Health Team in one of the following ways:

scan your completed form into a PDF format and email to mentalhealth@thfht.com
complete your form in the WORD format and email to mentalhealth@thfht.com
complete your form by hand and deliver to the Campbellford Clinic at 119 Isabella St. Campbellford
complete your form by hand and mail to the Campbellford Clinic, 119 Isabella St., 2nd Floor, Campbellford, ON, K0L 1L0

If you are not able to access a printer or a computer, please ask any Campbellford Receptionist for a blank form.

If you are not able to fill out the Intake Form for any reason, please tell a THFHT receptionist and a member of the team will call you.

The THFHT Mental Health services are not an urgent care program. Anyone with concerns for their own or someone else’s safety should call 911. Anyone dealing with thoughts of suicide or worried for someone else should call 988.

To access services please call 705-653-1801 extension 4940 or email mentalhealth@thfht.com . As long as you are a THFHT patient you do not require a provider referral.

Frequently Asked Questions

Who can use THFHT Mental Health services?

Trent Hills Family Health Team (THFHT) patients 16 years and older.

What is a THFHT patient?

A THFHT patient is any patient who is enrolled to the practices of Dr. Marwah Ali, Dr. James Read, Dr. Dan Sheps, Dr. Paul Williams, Dr. Kelly Parks, Dr. Emily Beyls, Dr. Elias Maraghi, NP Samantha Dalby, NP Laurie Deviney, NP Carole Robichaud, NP Stasia Bennett, NP Colleen Lewis.

Where will my appointment with the THFHT mental health team be?

THFHT Mental Health services are provided over the phone, online, by email, or in-person at our Campbellford clinic.

How do I book an appointment with the THFHT mental health team?

Please call 705-653-1801 extension 4940 or email mentalhealth@thfht.com . As long as you are a THFHT patient you can access services. You do not require a provider referral.

Can I learn more about the people who work on the THFHT mental health team such as their education or professional designation?

Yes. You can read the biographies of all THFHT professional team members on our website on the Our Team page.

Are the appointments I have with the THFHT Mental Health Team private and confidential? What if I am a teenager under the age of 18y?

Information discussed in mental health appointments is private and confidential and is not shared, even if you are under age 18y. We have very strict privacy and security policies in place to protect your privacy.

If we are concerned that a person is at risk of harming themself or someone else, or if there is a concern about a child's welfare, we are obligated to notify appropriate authorities so that everything can be done to help ensure everyone’s safety.

If you would like more information about privacy and confidentiality before booking an appointment, please direct your questions to mentalhealth@thfht.com and one of the Mental Health Team members will be happy to respond to you.

Can I use Connex and the Ontario Psychotherapy Program if I am NOT a THFHT patient?

Yes absolutely. Connex and the Ontario Psychotherapy Program are for all residents of Ontario. Please read the information at the top of this page.

THFHT formally recognizes the traditional keepers of this land and, specifically our neighbours of the Alderville First Nation, with a formal territorial acknowledgement. We reside on the Gunshot Treaty Lands of 1788. On these lands and on the shores of the big lake, the Mississauga Anishinabeg

(A-NISH-IN-NAW-BEK) met with the Crown to facilitate the opening of these lands for settlement. Let us be reminded of the responsibility we all have in making sure that we respect these lands and waters that give us life and sustain our livelihoods.

2SLGBTQIA+ Being an equALLY to all is a core value at THFHT where we honour difference, celebrate self-expression, and provide safe spaces that value trust, respect and confidentiality.