Medical advice:
- call Health Connect Ontario (formerly Telehealth) by dialing 811 (TTY 1-866-797-0007) or visit their website by clicking here. This is a new service in Ontario and connects you with a registered nurse day or night (for free). Check your symptoms, get health advice, find a health service in your area, or get info from the medical library.
Medical care - Walk-in and Virtual Clinics:
For medical emergencies only, visit a hospital Emergency Department.
Mental Health + Suicide Prevention & Hotlines:
- Canada Suicide Prevention Service: 1-833-456-4566 (Phone) or text 45645 (Text, 4 p.m. to midnight ET only) crisisservicescanada.ca
- Canadian Association for Suicide Prevention: Find a 24-hour crisis centre or visit suicideprevention.ca
- In Quebec (French): Association québécoise de prévention du suicide: 1-866-APPELLE (1-866-277-3553)
- Kids Help Phone: 1-800-668-6868 (Phone), Live Chat counselling at www.kidshelpphone.ca
- Cobourg Youth Walk-in Counselling: 905-377-7784, Community Mental Health Services, 1011 Elgin St., West, Suite 200, Cobourg. Tuesdays 8:00-4:00, Thursdays 10:00-6:00. Ages 7-18 years. First come first served - no referral required. Telephone, virtual and in-person appointments.
Respiratory Clinics:
Effective March 31, 2023, Cough, Cold and COVID Assessment Centres are closing. Members of the general public with mild symptoms of COVID-19 generally do not require PCR testing to confirm the diagnosis. Options now include the following.
- Rapid antigen test (RAT) kits are available for personal use at no cost through select grocery stores and pharmacies.
- testing, assessment, and treatment options for COVID-19 or respiratory-focused illnesses can call their primary care provider, a walk-in clinic or participating pharmacies
- Individuals must meet Ministry of Health COVID 19 PCR testing eligibility requirements to access testing at local pharmacies. Travel testing is not included. It is recommended to call the pharmacy ahead of time to arrange the test as service times may vary.
- Pharmacists can now prescribe anti-viral treatment, Paxlovid, to eligible individuals in person or by phone at no cost. Eligible individuals should contact their local pharmacy to confirm if they prescribe Paxlovid, and how to get a prescription. Treatment must begin within 5 days of symptom onset. A positive RAT is sufficient to access Paxlovid, a positive PCR test is no longer required.
For additional information regarding COVID-19, including PCR and Rapid Antigen testing guidelines, vaccine clinics and eligibility, please visit the Haliburton, Kawartha Pine Ridge District Health Unit website.