Masks mandatory for anyone with new respiratory symptoms, rash or fever.

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Trent Hills Family Health Team

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Improving Lives Together

Improving Lives TogetherImproving Lives Together

THFHT patients When all clinics are closed

Call 811 for Health Connect Ontario (formerly Telehealth) to speak with an RN 24h/7 days a week.

Call 811 for Health Connect Ontario (formerly Telehealth) to speak with an RN 24h/7 days a week.

Call 811 for Health Connect Ontario (formerly Telehealth) to speak with an RN 24h/7 days a week.

Call 811 for Health Connect Ontario (formerly Telehealth) to speak with an RN 24h/7 days a week.

Call 811 for Health Connect Ontario (formerly Telehealth) to speak with an RN 24h/7 days a week.

Call 811 for Health Connect Ontario (formerly Telehealth) to speak with an RN 24h/7 days a week.

Call 911 for medical emergencies. Call or text 988 for the Crisis Suicide Hotline.

Call 911 for medical emergencies. Call or text 988 for the Crisis Suicide Hotline.

Call 911 for medical emergencies. Call or text 988 for the Crisis Suicide Hotline.

Call 911 for medical emergencies. Call or text 988 for the Crisis Suicide Hotline.

Call 911 for medical emergencies. Call or text 988 for the Crisis Suicide Hotline.

Call 911 for medical emergencies. Call or text 988 for the Crisis Suicide Hotline.

Medical advice:   

  • call Health Connect Ontario (formerly Telehealth) by dialing 811 (TTY 1-866-797-0007) or visit their website by clicking here. This is a new service in Ontario and connects you with a registered nurse day or night (for free). Check your symptoms, get health advice, find a health service in your area, or get info from the medical library. 


Medical care - Walk-in and Virtual Clinics:  

  • Trent Hills Virtual Clinic –Trent Hills Pharmacy, lower level 119 Isabella St. Campbellford.  Call (833) 479-0224 or (705) 653-0404 . 
  • Virtual clinic – MacLaren’s IDA Pharmacy, upper level 79 Bridge St. E. Campbellford.  (705) 653-5040. 
  • Enhanced Care Clinic-Warkworth - 26 Main Street, Warkworth, ON 705-924-2711
  • Ontario Health Team Northumberland (OHT-N) - directory of Walk-in and virtual clinics
  • Other Walk-in or Virtual Clinics in the Central East LHIN region. Check online for other areas or regions.     


For medical emergencies only, visit a hospital Emergency Department.  


Mental Health + Suicide Prevention & Hotlines:

  • Crisis Suicide Hotline:  Dial or Text 988 from anywhere in Canada. 
  • Canada Suicide Prevention Service: 1-833-456-4566 (Phone) or text 45645 (Text, 4 p.m. to midnight ET only) crisisservicescanada.ca
  • Canadian Association for Suicide Prevention: Find a 24-hour crisis centre or visit suicideprevention.ca 
  • In Quebec (French): Association québécoise de prévention du suicide: 1-866-APPELLE (1-866-277-3553)
  • Kids Help Phone: 1-800-668-6868 (Phone), Live Chat counselling at www.kidshelpphone.ca
  • Cobourg Youth Walk-in Counselling: 905-377-7784, Community Mental Health Services, 1011 Elgin St., West, Suite 200, Cobourg. Tuesdays 8:00-4:00, Thursdays 10:00-6:00. Ages 7-18 years. First come first served - no referral required. Telephone, virtual and in-person appointments. 


Respiratory Illness: 

  • COVID testing is available at certain locations on this link COVID Testing Centres. The Ontario Ministry of Health is no longer funding the distribution of free COVID testing kits. 
  • Pharmacists can now prescribe anti-viral treatment, Paxlovid, to eligible individuals in person or by phone at no cost. Eligible individuals should contact their local pharmacy to confirm if they prescribe Paxlovid, and how to get a prescription. Treatment must begin within 5 days of symptom onset. A positive RAT is sufficient to access Paxlovid, a positive PCR test is no longer required.


For additional information regarding COVID-19 please visit the Haliburton, Kawartha Pine Ridge District Health Unit website. The Ontario Ministry of Health is no longer funding the distribution of free COVID testing kits. 

Pharmacist care

Ontario pharmacists can assess and prescribe medications for 19 minor ailments. They can also renew existing prescriptions, provide smoking cessation aids, and administer various vaccines, such as for COVID-19 and influenza. 


These services are generally covered by OHIP for people with a valid health card. Seeing a pharmacist for care or prescriptions does NOT affect your enrolment or therapeutic relationship with your THFHT provider (doctor or nurse practitioner). 


Key Minor Ailments Treated:
Pharmacists in Ontario can diagnose and prescribe for the following 19 conditions: 

  • Skin: Acne, dermatitis (atopic, allergic, contact), diaper rash, impetigo, insect bites, shingles.
  • Eye/Mouth/Nose: Pink eye (conjunctivitis), cold sores (herpes labialis), canker sores (aphthous ulcers), allergic rhinitis, oral thrush.
  • Infections/Other: Urinary Tract Infections (UTIs), pinworms, vaginal yeast infections, hemorrhoids, dysmenorrhea (menstrual cramps).
  • Gastrointestinal: GERD (heartburn). 


Other Pharmacist Services:

  • Prescription Management: Renewals and adaptations for chronic conditions.
  • Vaccinations: Administering vaccines for flu, COVID-19, shingles, pneumococcal, meningococcal, HPV, and Hepatitis A/B.
  • Smoking Cessation: Prescribing medication to assist with quitting.
  • Emergency Contraception: Available upon assessment. 


Pharmacists will refer patients to a doctor or nurse practitioner if their condition is more serious or outside their scope of practice.  

Call health 811 (formerly telehealth)

Connect with a registered nurse day or night for free This is a secure and confidential health advice line suppled by the government of Ontario. To speak with an RN simply dial 811 on your phone or visit the Health811 website and chat live. 


THFHT formally recognizes the traditional keepers of this land and, specifically our neighbours of the Alderville First Nation, with a formal territorial acknowledgement. We reside on the Gunshot Treaty Lands of 1788.  On these lands and on the shores of the big lake, the Mississauga Anishinabeg (A-NISH-IN-NAW-BEK) met with the Crown to facilitate the opening of these lands for settlement. Let us be reminded of the responsibility we all have in making sure that we respect these lands and waters that give us life and sustain our livelihoods.


2SLGBTQIA+ Being an equALLY to all is a core value at THFHT where we honour difference, celebrate self-expression, and provide safe spaces that value trust, respect and confidentiality. 


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