The Trent Hills Family Health Team is committed to providing a safe, secure and respectful environment for all patients and staff.
Words or actions that make others feel threatened or demeaned will not be tolerated and decisive action will be taken to protect patients and staff.
Immediate action will be taken when incidents described below occur.
Individual(s) may be asked to leave, the police may be called or the individual(s) may face dismissal from our practice.
Disruptive Behaviour: We at THFHT consider the use of inappropriate words, actions or inactions as disruptive behaviour.
Inappropriate Words(in person, by phone or any means of communications:
We at THFHT consider the following inappropriate use of words, Abusive language and yelling, disrespectful or demanding language/comments, remarks, jokes or innuendos that degrade, ridicule or offend, threats or threatening behaviour, Bullying, Sexual Harassment.
Inappropriate Actions/Inactions: We at THFHT consider the following as inappropriate actions, any violence (physical or threats of harm), intimidation, throwing, damaging property or breaking things, unwelcomed physical contact, refusing to leave property.
Not following this policy can result in your dismissal of being a patient at THFHT.
THFHT formally recognizes the traditional keepers of this land and, specifically our neighbours of the Alderville First Nation, with a formal territorial acknowledgement. We reside on the Gunshot Treaty Lands of 1788. On these lands and on the shores of the big lake, the Mississauga Anishinabeg (A-NISH-IN-NAW-BEK) met with the Crown to facilitate the opening of these lands for settlement. Let us be reminded of the responsibility we all have in making sure that we respect these lands and waters that give us life and sustain our livelihoods.
2SLGBTQIA+ Being an equALLY to all is a core value at THFHT where we honour difference, celebrate self-expression, and provide safe spaces that value trust, respect and confidentiality.
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